WARRANTY
What is your warranty policy?
The Kammok Adventure Grade Guarantee has your back 100%. From a 2-year limited coverage for all hard goods to the lifetime warranty on all soft goods, you get to enjoy our gear in the great outdoors for years to come. Click here to learn more about o
What does the Kammok warranty cover?
Kammok provides a 2-year limited warranty on all hard-goods (such as the Crosswing, Outpost, and mounting hardware) that covers repair or replacement of products that fail due to manufacturing defects. Kammok provides a lifetime warranty on all soft-
What does the Kammok warranty NOT cover?
Our warranty Adventure Grade Guarantee is based on the lifetime of the product, not the user, and does not cover the following:. Normal wear and tear or aging of materials. Cosmetic damage (scuffs, stains, loose threads) that doesn’t affect function
How do I submit a warranty claim?
To activate your warranty, you must first register your products. Once your Kammok gear is registered, you can submit a warranty claim here under our Adventure Grade Guarantee. We will follow up within 3-4 business days after your claim is submitted.
How do I register my gear?
To register your gear for the lifetime warranty, follow the instructions to register your new Kammok gear here.
Why can't I see the products I've previously registered?
As of August 12th, 2019, we migrated our product registration system to customer accounts on Kammok.com. This allows for a faster registration process, and you are now able to view your registered products in your account, and access this information
Where can I find the serial number for my product?
Serial numbers are typically located behind the white tag attached to the inner seam of the stuff sack, near its opening. Some products released before 2015 may not have a serial number. The Kuhli and Kuhli Pro serial number is located on the inner s
Why do I need to register my gear?
You must register your products to activate the lifetime warranty. In addition to activating your warranty, registering your product keeps you in the loop for product launches, pro tips, and connects you with the Kammok community.